Privacy Policy

At DW Reusables, we value your privacy and are committed to protecting your personal data. We believe transparency, trust and responsible data handling are essential to building long-term relationships with our customers, suppliers, partners, job applicants and website visitors.

This Privacy Policy explains how we collect, use, store and protect personal data when you interact with DW Reusables, use our services, visit our website or communicate with us.

DW Reusables processes personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).

We may collect and process the following categories of personal data:

When you contact us, request information or submit a form on our website, we may collect:

• Name
• Email address
• Company name (if provided)
• Any information you choose to include in your message

We use this information to respond to your inquiries, provide requested information and maintain communication regarding our products and services.

In the context of customer, supplier or partner relationships, we may process information necessary to manage contracts, orders, deliveries and ongoing cooperation.

When you visit our website, we may automatically collect certain technical and usage information through cookies and similar technologies. This may include information about your device, browser, website interactions and pages visited.

We use this information to improve website performance, understand visitor behaviour, enhance the user experience and measure the effectiveness of our online activities.

DW Reusables may process personal data for the following purposes:

• Responding to enquiries submitted through our contact forms
• Providing information about our products, services and solutions
• Managing customer, supplier and partner relationships
• Improving the performance, functionality and user experience of our website
• Analysing website traffic and visitor behaviour
• Measuring the effectiveness of marketing campaigns
• Recruitment and hiring activities
• Complying with legal and regulatory obligations
• Protecting our legitimate business interests
• Where required by law, we will request your consent before processing personal data for specific purposes.

We process personal data based on one or more of the following legal grounds:

• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Consent, where required

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations.

In general:

• Customer, supplier and business relationship data may be retained for up to 7 years following the end of the relationship, in line with accounting and legal requirements.
• Recruitment data may be retained for a limited period following the recruitment process, unless longer retention is permitted by law or consented to by the applicant.
• Website analytics data is retained according to the retention settings of the tools used and applicable legal requirements.
• Where necessary, data may be retained longer in connection with legal proceedings, regulatory obligations or the establishment, exercise or defence of legal claims.

DW Reusables may share personal data with:

Trusted third-party service providers who support our business operations, such as:

• Website hosting providers
• IT service providers
• Marketing and communication partners
• Recruitment service providers
• Analytics providers
• These parties only process personal data on our behalf and under appropriate contractual safeguards.

We may disclose personal data where required by law, regulation or a valid legal request.

In the event of a merger, acquisition, restructuring or sale of assets, personal data may be transferred as part of the transaction, subject to applicable legal requirements.

DW Reusables implements appropriate technical and organisational measures to protect personal data against:

• Unauthorised access
• Loss or destruction
• Alteration
• Disclosure
• Misuse

While no system can guarantee absolute security, we continuously monitor and improve our security measures.

DW Reusables uses cookies and similar technologies to improve website functionality, analyse website performance and enhance the user experience.

These cookies are necessary for the proper functioning of the website and cannot be disabled.

These cookies remember user preferences and help improve website usability.

DW Reusables uses analytics and tag management technologies, including Google Analytics and Google Tag Manager, to understand how visitors interact with the website and to improve its performance and effectiveness.

These technologies may collect information about website usage, visitor interactions and technical device information. Where required by law, such technologies will only be activated after obtaining your consent.

You can manage your cookie preferences through our cookie consent banner. Most web browsers also allow you to control cookies through their settings.

Our website may contain links to external websites. DW Reusables is not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any external websites you visit.

Subject to applicable law, you may have the right to:

• Access your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Restrict processing
• Object to processing
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with the competent data protection authority

To exercise your rights, please contact us using the details below.

DW Reusables reserves the right to update or modify this Privacy Policy at any time.

Any changes will be published on this page together with the updated revision date.

We encourage visitors to review this policy regularly.

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:

DW Reusables

Email: info@dwreusables.com
Phone: +32 (0) 89 41 22 91
Address: Nijverheidsstraat 26, 3740 Bilzen-Hoesselt

Last updated: June 2026